Privacy Policy

Effective date: January 24, 2026

1. Controller

SQAN LTD (Company No. 14507268) is the data controller for SendMeSafe. Registered office at 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. Contact: support@sendmesafe.com.

2. Data we collect

• Account details (name, email, login credentials).
• Client upload metadata (file name, size, timestamps, status).
• Files you or your clients upload through the service.
• Usage and security logs to prevent abuse.
• Billing details handled by Stripe (we do not store full card data).

3. How we use data

• Provide and secure the service.
• Process uploads and manage client status.
• Notify you about upload activity.
• Comply with legal and regulatory requirements.

4. Legal basis

We process data to perform the contract with you, for legitimate interests in securing the platform, and to comply with legal obligations.

5. Data processors

We use trusted processors to deliver the service, including infrastructure providers in Germany, object storage, and Stripe for billing. A Data Processing Agreement (DPA) is available on request.

6. Data retention

We retain data while your account is active and as needed for legal obligations. You can request deletion of client data unless retention is required by law.

7. International transfers

Data is hosted in the EU. If transfers outside the EU are required, we apply appropriate safeguards such as Standard Contractual Clauses.

8. Your rights

You have the right to access, correct, delete, or restrict processing of your personal data, and to lodge a complaint with a supervisory authority.

9. Cookies

We use essential cookies for authentication and security. We do not sell personal data or use third-party advertising cookies.

10. Contact

Questions about privacy can be sent to support@sendmesafe.com.