Secure document exchange for insurance companies
Claims documentation, medical invoices and appraisal reports require the highest level of data protection. With SendMeSafe, insurance companies receive and process policyholder documents encrypted and GDPR-compliant — streamlining claims handling from day one.
Challenges in the insurance industry
Sensitive claims data via insecure channels
Policyholders send medical certificates, accident reports and damage photos via unencrypted email or messaging apps — creating significant data protection liabilities.
VAIT compliance requirements
Insurance supervisory requirements demand robust IT security and complete traceability of data processing. Manual, fragmented document intake makes compliance difficult.
Slow claims processing
When claims documents arrive through scattered channels — email, fax, post — consolidation takes time and delays settlement for policyholders.
Health data requires special protection
Medical invoices, health certificates and injury documentation fall under Art. 9 GDPR as special category data. Standard email transfer is insufficient.
How SendMeSafe solves your challenges
SendMeSafe provides insurance companies with a secure, centralized document intake channel — designed for the regulatory and operational demands of the insurance industry.
Secure upload links for policyholders
Create dedicated upload links for each claim or policyholder. Clients submit damage reports, photos and supporting documents through one secure channel.
Protected health data handling
AES-256 encryption and EU server hosting provide the level of protection that medical and health-related insurance documents demand under GDPR Art. 9.
Automated claim notifications
Claims handlers are notified instantly when policyholders submit new documents. Reduce processing times and improve customer satisfaction.
Secure document sharing with assessors
Share claims files, photos and reports encrypted with external assessors, repair shops or legal partners via protected share links.
How it works
Create claims upload link
Generate a secure upload link for a specific claim or policyholder — with password protection and configurable expiry date.
Policyholder submits documents
The policyholder opens the link on any device and uploads damage photos, medical invoices or appraisal documents — no registration or app required.
Claims team is notified
The responsible claims handler receives an instant notification when new documents arrive, enabling faster processing.
Process and forward securely
Download claim documents for review or share them encrypted with assessors and partners. Every step is recorded in the audit trail.
Common documents in insurance
Compliance & Security
Frequently asked questions
Ready for secure document exchange?
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